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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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euphoria iwnl

August 14, 2026

5  out of  5
rating by euphoria iwnl
"Staff are amazing, they answered all my questions, making it very easy to understand. I recommend them for their customer service."
We responded:
"Thank you so much for the 5 stars, euphoria! We really appreciate your support. We are happy to know that you enjoy our staff. Thank you for allowing us to service your insurance needs. If you ever need anything, feel free to reach out anytime- Nouphay Kongphongmany Agency - State Farm. "
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Chung Ho

August 14, 2026

5  out of  5
rating by Chung Ho
"Great customer service, the staff was helpful and friendly!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Carencro. "
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Sang Nguyen

August 14, 2026

5  out of  5
rating by Sang Nguyen
"Amazing office! Everyone is helpful and friendly. Highly recommend them!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Carencro to know you had such a great experience with us. Thank you for recommending Nouphay Kongphongmany Agency - State Farm to your friends and family for all their insurance needs."
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Raymond Devillier

August 13, 2026

5  out of  5
rating by Raymond Devillier
"Tamika Maze is awesome. She helped with all my insurance needs."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! Happy that Tamika has met your expectation. We’d love to help anytime you need us down the road. "
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Samantha Darbone

August 13, 2026

5  out of  5
rating by Samantha Darbone
"I worked with Hunter for my personal policy and my daughters. He was awesome, the service was quick, accurate and affordable. Everyone is always so helpful and friendly!!"
We responded:
"Thank you so much for the 5 stars, Samantha! We really appreciate your support. We are so happy that Hunter was able to assist you on the purchase on your daughter's auto insurance. Glad that Hunter was able to make it quick and accurate for you. If you ever need anything, feel free to reach out anytime. Thank you for supporting Nouphay Kongphongmany Agency - State Farm. "
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John Moss

August 13, 2026

5  out of  5
rating by John Moss
"Everyone is so helpful and nice when I call. Tamika Maze always goes over and behind to help me. I sent referrals to this State Farm to my family and friends."
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with Tamika here in Carencro. Thank you for you continue to spread the word about our agency and our team. Nouphay Kongphongmany Agency - State Farm, thank you very much. "
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shanta westry

August 13, 2026

5  out of  5
rating by shanta westry
"Working with Tamika Maze was an exceptional experience. Her genuine passion and dedication to assisting me reaffirmed that switching to State Farm was the right decision. She truly cares about her clients and consistently goes above and beyond. Tamika is, without a doubt, the exact caliber of agent anyone would want representing them."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know Tamika met your expectations. Thank you so much for the 5 stars, shanta! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Jennifer Broussard

August 13, 2026

5  out of  5
rating by Jennifer Broussard
"If you prefer how you are treated!!

When you deal with State Farm especially Nouphay’s office, you deal with a business that treats you like a loving family. Jake who is there in Carencro is just the person you want who has empathy and truly cares for his customers. Call him to help you. I have been with State Farm for 35 years and they always go out of the way to help especially in times of need."
We responded:
"Jennifer, thank you so much for the wonderful review! We really appreciate your kind words. Thank you for recommending Jake. He is definitely the person that has a lot of empathy. Thank you for trusting Nouphay Kongphongmany Agency - State Farm for 35 years. If you ever need anything, our Carencro insurance team is always here and happy to help. "
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Dena Adams

August 13, 2026

5  out of  5
rating by Dena Adams
"Tamika was very helpful and easy to talk to."
We responded:
"Thank you so much for the 5 stars, Dena! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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George

August 13, 2026

5  out of  5
rating by George
"Hey everyone, this is George McNeil and I’m shouting out Ms.Tamika Maze with State Farm Insurance for all of her assistance and help, for being patient and tolerant of her clients such as myself."
We responded:
"Thank you for the 5-star review of Nouphay Kongphongmany’s team - we really appreciate your kind words! We love all of our customers. I am happy to hear that Tamika has meet your expectations. "
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Juma Johnson

August 13, 2026

5  out of  5
rating by Juma Johnson
"Tamika Maze is always eager to go above and beyond to mak sure everything is explained throughly"
We responded:
"Thank you so much for the 5 stars, Juma! We truly appreciate your feedback and are always happy to help whenever you need us. We’re so happy to hear you had a great experience with Tamika- thank you for the wonderful 5-star review! We’d love to help anytime you need us in the future. Thank you from Nouphay Kongphongmany Agency - State Farm. "
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Blake Bennett

August 13, 2026

5  out of  5
rating by Blake Bennett
"Amazing customer service! I had no problems with the support and information I needed to get what I was looking for. Special thanks to Jake for giving me the understanding I needed from State Farm."
We responded:
"Blake, thank you for the fantastic review! We’re always here to support you with your insurance needs in Carencro. "
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Katrina Boutte

August 13, 2026

5  out of  5
rating by Katrina Boutte
"Tamika helped me secure life insurance policies not only for me, but for my kids. The process was easy and now I can rest assured knowing they’re secure! Thank you Tamika!"
We responded:
"Thanks so much for the amazing review, Katrina! We really appreciate your support here in Carencro. So happy that Tamika was able to help you secure some LIFE insurance for not just you but also your children. Nouphay Kongphongmany Agency - State Farm truly appreciates your business. Just reach out anytime if you need us - we’re here for you. "
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BOYSFROM U

August 13, 2026

5  out of  5
rating by BOYSFROM U
"State Farm was very helpful when I was getting vehicle insurance a couple of years ago. I actually have a cousin who works at this branch now, his name is Jake which is ironic and he’s a solid and friendly young man. I would definitely recommend considering State Farm when getting insured."
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. Wow - thank you for the amazing 5-star review! It means a lot to our team here in Carencro to know you had such a great experience with us. BOYSFROM, thank you for the fantastic review! We’re always here to support you with your insurance needs in Carencro. "
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Shawn Reed

August 13, 2026

5  out of  5
rating by Shawn Reed
"Tamika goes above and beyond for her customers. Switching to State Farm was the best thing I could’ve done."
We responded:
"Shawn, thank you for the fantastic review! We’re always here to support you with your insurance needs in Carencro. "
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water warrior

August 12, 2026

5  out of  5
rating by water warrior
"Jake is really good at phone calls."
We responded:
"Thank you for the 5-star review of Nouphay Kongphongmany’s team - we really appreciate your kind words! "
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Geneva Harris

August 12, 2026

5  out of  5
rating by Geneva Harris
"Working with Tamika was amazing she answered all my questions and went up and beyond to make sure I was comfortable with my note. I give her a 10+. If you are not satisfied with your current insurance company please go check her out She has everything you need from life insurance to homeowners insurance. Let’s Go"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know Tamika met your expectations and was able to answer all of your questions. Thank you for referring others to Nouphay Kongphongmany Agency - State Farm. "
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Allen A

June 19, 2026

5  out of  5
rating by Allen A
"I had a fantastic experience working with Hunter. I ultimately went with a different insurance provider for my needs this time around, but Hunter's professionalism was unmatched. He was patient, kind, and answered every single question I had without any high-pressure sales tactics. We already have a plan to connect as I finish up my time in WV and move back to LA. I honestly look forward to our future conversations. If you need someone knowledgeable and helpful, ask for Hunter!"
We responded:
"Mr. Allen, thank you for your amazing review. It is truly nice that Hunter was professional, kind and answered your questions. Our goa as a team is to exceed expectations when it comes to customer service. We thank you and appreciate you for allowing Nouphay Kongphongmany Agency LLC to assist you with your insurance needs. "
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Savannah S

May 15, 2026

5  out of  5
rating by Savannah S
"Great customer service! Always helpful and understanding! Warm welcome!"
We responded:
"Thank you Savannah for your wonderful review! We’re proud to provide great customer service and always strive to be helpful and understanding. Your feedback means a lot to us, and we look forward to continuing to serve you with the same care and attention! Thank you for doing business with Nouphay Kongphongmany Agency LLC. "
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leroy carter

May 13, 2026

5  out of  5
rating by leroy carter
"I just love my new State Farm agent. If you looking for great customer service see Tamika Maze, she’s awesome. The entire staff is incredible."
We responded:
"Thank you so much for your kind words, Mr. Leroy! We’re thrilled to hear that you love having Tamika Maze as your State Farm agent. She and the entire team truly appreciate your recognition and are dedicated to providing awesome service. We look forward to continuing to support you with all your insurance needs!"
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Ashley Leger

April 28, 2026

5  out of  5
rating by Ashley Leger
"I had such a great experience working with Hunter at State Farm! From the very beginning, he was professional, knowledgeable, and genuinely took the time to make sure I understood all of my options. He made the entire process smooth and stress free, which I truly appreciate.

Hunter was always quick to respond to any questions I had and went above and beyond to find the best coverage for my needs at a great price. It’s clear he really cares about his clients and takes pride in what he does.

If you’re looking for someone reliable, helpful, and easy to work with, I highly recommend Hunter at State Farm. 5 stars all the way!"
We responded:
"Ashley, Thank you so much for your kind words and review! We’re thrilled to hear that Hunter was able to provide you with knowledgeable, attentive, and stress-free service. He truly takes pride in helping clients find the best coverage tailored to their needs, and it’s wonderful to know that his efforts made a positive difference for you. Your recommendation means a lot to us, and we’re always here to support you with any future insurance needs. Thanks again for choosing Nouphay Kongphongmany Agency LLC - State Farm!"
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Dominic Do

April 27, 2026

5  out of  5
rating by Dominic Do
"State Farm is a well known insurance company. On top of that, Ms Nouphay, a well respected lady who operates it with a group of young groups who willing to help anyone with their insurance needs. I vouch for her enthusiastic, hard work lady who knows the hard-earned money is all about. She does her job well with honesty, faith and integrity. Please call and place your service to hết and company.
Dominic Do"
We responded:
"Dominic, we are truly appreciating your recognition of Nouphay and the offices' dedication and the hard work. It’s our mission to provide honest, reliable service while respecting the value of every client’s hard-earned money. Your trust and support mean a great deal to us, and we look forward to continuing to serve you and the community with the same enthusiasm and integrity. Thanks again for choosing Nouphay Kongphongmany Agency LLC - State Farm!"
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Tyler Pötier

March 24, 2026

1  out of  5
rating by Tyler Pötier
"Stay as far away from this agent as possible! I was forced onto this agent since mine closed his doors and I have had the worst experience! Terrible customer service! Been with state farm over 15 years and will never come back!"
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Alfred Plant III

March 4, 2026

5  out of  5
rating by Alfred Plant III
"I recently switched my insurance company from progressive to State Farm. I was blessed to have worked with Tamika Maze. She help me to get lower rates on my auto insurance. I also switched my homeowners insurance as well. Ms. Maze assisted with getting better coverage for my home. I am a happy customer and I loved the pleasant attitude, and the professionalism displayed by Ms. Tamika Maze. This is a good branch of State Farm, stop by and let them help you get the best rates for you!"
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Kami Touchet

February 26, 2026

5  out of  5
rating by Kami Touchet
"Hunter is very helpful and has great energy and friendly demeanor. I’ve had nothing but excellent customer service with this company and couldn’t ask for better."